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Support for the Rimory app
Support for the Rimory app
Have a question, found a bug, or want to share feedback? We usually reply within a few days.
Send us a messageRimory does not sell your personal data. By default, everything you capture (memories, trackers, checklists, Programs) stays on your device and never leaves it.
These are used so you can capture a memory by voice instead of typing. Your device's own speech recognition turns your voice into text; the audio itself is not stored or uploaded by Rimory.
The camera and photo library are used so you can attach a photo to a memory (for example a receipt or a moment you want to remember). These photos are stored locally on your device.
When you use quick capture or Ask Rimory, your text is sent to Google's Gemini API so the app can understand the type, date, and details of what you're recording, or answer your question about your own history. See our Privacy Policy for details.
Rimory Pro includes optional backup to your own Google Drive (Android & iOS) or iCloud (iOS only), so you can restore your data on a new device. It's entirely optional — if you never connect it, your data stays only on your device.
The widget shows a live snapshot of your own data — today's water progress, your next reminder, and today's Program tasks — read directly from your device. You can add water or complete a Program task straight from the widget.
On Android, the Wear OS companion app shows your active Program's tasks, streak, and water progress, and lets you log water or complete a task from your watch. It stays in sync with the paired phone only — nothing goes through our servers.
Use the "Restore Purchases" option on the Rimory Pro screen, signed in with the same Apple ID or Google account you originally purchased with.
Go to Profile > Privacy Center > Delete All Local Data, or simply uninstall the app. If you've enabled cloud backup, you can also remove the backup from your Google Drive or iCloud account.
Send us an email using the button above with as much detail as possible (what happened, what you expected, and your device model).
Yes. Manual capture, checklists, water tracking, reminders, and Programs all work fully offline. An internet connection is only needed for AI-assisted capture, Ask Rimory, place search, and optional cloud backup.